Return and Refund
Returns & Refunds
Kind, but with boundaries.
We’re here to make things right; but we also keep it fair for everyone.
Order Changes & Cancellations
Changed your mind? It happens.
- You have 12 hours after placing your order to request changes or cancellations.
- Once your order enters processing (aka getting packed + prepped), it’s locked in and can’t be cancelled.
👉 Email us ASAP at support@kindrebelco.com and we’ll do our best to catch it in time.
Returns
Not in love? Let’s talk.
- You have 30 days from delivery to request a return
- Items must be in like-new condition and in original packaging
- Return shipping is the customer’s responsibility
- A 25% restocking fee applies to approved returns
Once we receive and inspect your item, we’ll issue a 75% refund back to your original payment method.
Damaged or Defective Items
If something arrived not-so-perfect (ugh, we hate that too):
- We’ll send a free replacement — no questions asked
- Just reach out within 7 days of delivery with a photo or video
Refunds (The Honest Part)
We keep things fair — here’s when refunds don’t apply:
- Incorrect shipping address provided at checkout
- Package marked as delivered but not received (unless proof of delivery showing otherwise)
- Requests made after 30 days from delivery
If something feels off though, still reach out — we’ll always try to help where we can.
How to Start a Return
Easy.
Just head to our Contact Us page or email us at
📩 support@kindrebelco.com
Include:
- Your order number
- What’s going on
- (If applicable) a quick photo
We’ll take it from there.
A Quick Note (From Us to You)
We’re not a big-box brand — every order means a lot to us.
So while we do have policies (because we have to), we always try to lead with kindness first.
Kindness is our rebellion.